I know first class treatment when I get it and this was it. The consultant specialists were the only white faces I met. The rest of the staff were as cosmopolitan as those in any NHS hospital in London but the whole approach of all the staff was utterly professional. I was asked how I would like to be addressed. I was kept informed. I was made comfortable. I was cared for. And, of course most important of all, the whole place was crispy clean and therefore I survived.
The NHS is flooded with staff and flooded with money (20 cigarettes a day for two years would pay for my stay in the Cromwell). It is the ideas and principles of practice that are wrong in the NHS. It really has to go. A responsible government must find ways of ensuring that anyone can get the service I got when the chips were down. But that means that there are a lot of incompetent staff that have to be dismissed, exceedingly wasteful and downright stupid clinical practices that have to be stopped and fundamental ideas that absolutely must be re-thought.
Doctors For Reform are a group of doctors who want to preserve the NHS as it is rather than expose it to further market forces. They are on the wrong side. The owners of the Cromwell Hospital know how to run something. They should take over the entire NHS – and I bet they would make a far better job of geriatrics and psychiatry in the process.